Last Updated: August 5, 2026

At TRESTIQ TECHNOLOGIES PRIVATE LIMITED, we are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains our shipping process, delivery timelines, charges, and other important details related to orders placed through our website https://trestiqstore.com.

1. Company Information

Company Name: TRESTIQ TECHNOLOGIES PRIVATE LIMITED

Registered Address:
First Floor, Shop No- F-1, Plot No. 3, LSC-1, TSL Shopping Arcade, Sector-4, Dwarka, New Delhi, South West Delhi, Delhi – 110078, India

Phone: +91 7568978994

Email: info@trestiqstore.com

Website: https://trestiqstore.com

2. Order Processing Time

All orders placed through our website are processed after successful payment confirmation.

Orders are generally processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
Processing time may vary during high-demand periods, holidays, or due to unforeseen circumstances.

Once your order has been dispatched, you will receive shipping details through your registered email address or mobile number.

3. Delivery Timeline

Estimated delivery timelines are:

Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: 7–10 business days

Delivery timelines may vary depending on:

Customer location
Courier service availability
Weather conditions
Government restrictions
Other circumstances beyond our control

4. Shipping Charges

Shipping charges are calculated based on:

Order value
Product weight
Delivery location
Courier service availability

Applicable shipping charges, if any, will be displayed during checkout before payment confirmation.

5. Delivery Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery of your orders.

Once the order is handed over to the courier partner, tracking details will be shared with you whenever available.

6. Order Tracking

Customers can track their orders using the tracking information provided through email, SMS, or other communication channels.

If you experience any issues with tracking your order, you can contact our customer support team.

7. Shipping Address

Customers are responsible for providing accurate and complete delivery information during checkout.

Please ensure that the following details are correct:

Full name
Complete address
City and state
Postal code
Contact number

TRESTIQ TECHNOLOGIES PRIVATE LIMITED will not be responsible for delivery delays or failures caused by incorrect or incomplete shipping information.

8. Failed Delivery Attempts

If delivery cannot be completed due to reasons such as:

Customer unavailable at the address
Incorrect address details
Customer refusing to accept the package
Multiple unsuccessful delivery attempts

the courier partner may return the package to us.

Additional shipping charges may apply for re-delivery requests.

9. Damaged or Missing Products

We take proper care while packing products to ensure they reach customers safely.

If you receive:

Damaged packaging
Incorrect products
Missing items

please contact us within 48 hours of delivery with:

Order details
Product images
Packaging images (if applicable)

Our team will review the issue and provide appropriate assistance.

10. Delivery Delays

While we make every effort to deliver orders within the estimated timeline, delays may occur due to:

Courier partner issues
Natural disasters
Transportation delays
Public holidays
Government restrictions
Other events beyond our control

We appreciate your patience during such situations.

11. International Shipping

Currently, we provide shipping services within India only.

Any future international shipping availability will be updated on our website.

12. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

TRESTIQ TECHNOLOGIES PRIVATE LIMITED

Address:
First Floor, Shop No- F-1, Plot No. 3, LSC-1, TSL Shopping Arcade, Sector-4, Dwarka, New Delhi, South West Delhi, Delhi – 110078, India