Last Updated: August 5, 2026

Welcome to TRESTIQ TECHNOLOGIES PRIVATE LIMITED. These Terms and Conditions govern your access to and use of our website https://trestiqstore.com and the purchase of products through our online store.

By accessing our website, browsing products, or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Company Information

Company Name: TRESTIQ TECHNOLOGIES PRIVATE LIMITED

Registered Address:
First Floor, Shop No- F-1, Plot No. 3, LSC-1, TSL Shopping Arcade, Sector-4, Dwarka, New Delhi, South West Delhi, Delhi – 110078, India

Phone: +91 7568978994

Email: info@trestiqstore.com

Website: https://trestiqstore.com

2. Website Usage

By using our website, you agree that:

You will use the website only for lawful purposes.
You will provide accurate and complete information during account creation and checkout.
You will not attempt to damage, disrupt, or gain unauthorized access to our website.
You will not use our website for fraudulent activities or unauthorized commercial purposes.

We reserve the right to restrict or terminate access to users who violate these Terms and Conditions.

3. Products and Services

TRESTIQ TECHNOLOGIES PRIVATE LIMITED provides carefully selected food products, including grains, pulses, nuts, and other food-related products through our online platform.

We make reasonable efforts to ensure that:

Product descriptions are accurate.
Product images represent the products as closely as possible.
Product availability and pricing information is updated regularly.

However, slight variations may occur due to differences in packaging, screen settings, suppliers, or product batches.

4. Product Information and Availability

All products displayed on our website are subject to availability.

We reserve the right to:

Modify product details, prices, or availability without prior notice.
Limit quantities available for purchase.
Discontinue products at any time.

If a product becomes unavailable after placing an order, we will notify you and provide an appropriate resolution.

5. Orders and Acceptance

When you place an order on our website:

You agree to provide accurate billing and shipping information.
You confirm that all details provided are correct.
You authorize us to process your order and payment.

An order confirmation email does not necessarily indicate final acceptance. We reserve the right to cancel or refuse any order due to:

Product availability issues
Incorrect pricing information
Payment failures
Suspicious or fraudulent transactions
Incomplete customer information

6. Pricing and Payments

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may include applicable taxes and charges as displayed during checkout.

We accept payments through secure payment gateway providers. We do not store complete payment card details or banking credentials on our servers.

Customers are responsible for ensuring that payment information provided is accurate and authorized.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timelines provided on our website.

Delivery timelines may vary depending on:

Delivery location
Product availability
Courier partner operations
Unexpected circumstances

Customers are responsible for providing accurate delivery details. We are not responsible for delays caused due to incorrect addresses or unavailable recipients.

8. Cancellation Policy

Orders may be cancelled only before they are processed or dispatched.

Once an order has been shipped, cancellation requests may not be accepted.

To request cancellation, customers must contact us at:

Email: info@trestiqstore.com
Phone: +91 7568978994

9. Returns and Refunds

Returns and refunds are handled according to our Refund and Returns Policy.

Due to the nature of food products, returns may be limited to cases involving:

Damaged products received
Incorrect products delivered
Manufacturing defects
Quality issues reported within the specified timeframe

Customers must provide relevant details and supporting images where required.

10. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information.

You agree to:

Provide accurate account details.
Keep your password secure.
Notify us immediately of unauthorized account access.

We are not responsible for losses resulting from unauthorized access caused by your failure to protect your account information.

11. Intellectual Property Rights

All content available on this website, including:

Logos
Brand name
Website design
Images
Text
Graphics
Product descriptions

is owned by or licensed to TRESTIQ TECHNOLOGIES PRIVATE LIMITED and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our content without prior written permission.

12. Limitation of Liability

TRESTIQ TECHNOLOGIES PRIVATE LIMITED shall not be liable for:

Indirect or consequential losses
Delays caused by third-party services
Website interruptions beyond our control
Incorrect information provided by customers
Misuse of products by customers

Our liability, where applicable, shall be limited to the value of the product purchased from our website.

13. Third-Party Services

Our website may use third-party services such as:

Payment gateways
Courier services
Analytics tools
Hosting providers

We are not responsible for the policies, practices, or performance of third-party service providers.

14. Website Accuracy

We make reasonable efforts to keep website information accurate and updated. However, errors may occur in product descriptions, pricing, availability, or other information.

We reserve the right to correct errors and update information without prior notice.

15. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the practices described in our Privacy Policy.

16. Changes to Terms and Conditions

We may update or modify these Terms and Conditions at any time without prior notice.

The updated version will be published on this page with the revised date. Your continued use of our website after changes are posted means you accept the updated Terms and Conditions.

17. Governing Law

These Terms and Conditions shall be governed and interpreted according to the laws of India.

Any disputes arising from the use of our website or purchase of products shall be subject to the jurisdiction of courts in Delhi, India.

18. Contact Information

For any questions, concerns, or support regarding these Terms and Conditions, please contact us:

TRESTIQ TECHNOLOGIES PRIVATE LIMITED

Address:
First Floor, Shop No- F-1, Plot No. 3, LSC-1, TSL Shopping Arcade, Sector-4, Dwarka, New Delhi, South West Delhi, Delhi – 110078, India